Revolutionise how you onboard and communicate with customers for total efficiency, simplicity and continuity.
Messaging With The Times.
Messaging is the primary way we communicate in our personal lives.
Our vision is for messaging to be the primary way that businesses communicate with customers.
Whilst mainstream messaging apps support business profiles, they are not widely used as a primary source of customer communication.
Web chat was a step in the right direction, however, we saw a number of limitations when it came to serious messaging needs.
Start messaging with Tappter for total efficiency, business continuity and simplicity.
Allow your people to focus on their jobs and not your tech. Provide your customers with an awesome experience.
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Create multiple messaging channels to put customers in touch with the right people faster.
Assign teams to each channel to ensure staff absences don't result in messages going unnoticed.
Do third parties fulfil some of your business processes? eg. a maintenance team or delivery company.
Create third party messaging channels to allow them to message your customers directly whilst you stay in the loop.
Empowered Customer Communication.
Sophisticated business-to-customer messaging
with verified customer IDs.
Integration with your existing workflow and automated maintenance of your CRM.
Simple user interfaces for your people and
Do The Right Thing.
Empower your customers. Build trust. Build advocacy.
Maintain fully auditable chat history.
Simplify GDPR compliance.
For product information or to arrange a demo.