Revolutionise how you onboard and communicate with customers for total efficiency, simplicity and continuity.
Messaging With The Times.
Messaging apps are the primary way we communicate in our personal lives, yet many businesses still use email, sms or phone.
Over 60% of people would rather message you.
Tappter is a messaging service that caters for serious business needs, whilst providing a simple and convenient messaging interface for customers.
Whilst mainstream messaging apps support business profiles, they are not widely used as a primary source of customer communication.
Web chat was a step in the right direction, however, we saw a number of limitations with the way it's setup and used.
Start messaging with Tappter for operational efficiency, business continuity and simplicity.
Allow your people to focus on their jobs and not your tech. Provide your customers with an awesome experience.
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Create multiple messaging channels to put customers in touch with the right people faster.
Assign teams to each channel to ensure staff absences don't result in messages going unnoticed.
Do third parties fulfil some of your business processes? eg. a maintenance team or delivery company.
Create third party messaging channels to allow them to message your customers directly whilst you stay in the loop.
Empowered Customer Communication.
Sophisticated business-to-customer messaging
with verified customer IDs.
Integration with your existing workflow / CRM, and optional plugins for your website / mobile app.
Simple user interfaces for your people and
Do The Right Thing.
Empower your customers. Build trust. Build advocacy.
Maintain fully auditable chat history.
Simplify GDPR compliance.
For your customers...
Simple and intuitive messaging app
Single touch point for entire digital journey
Simple ID verification
Electronic document signing and storage
For product information or to arrange a demo.