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A simple and secure messaging platform for automotive retailers

#TheHomeOfTrust

Tappter is a messaging app for life's most important transactions.

Your automotive business can use one platform to:

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Manage multiple conversations between manufacturer, dealership teams, suppliers and customers (spanning sales, aftersales, finance and delivery partners, etc.)

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Verify ID and onboard customers faster

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Share documents and collect digital signatures in an instant

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Access a fully auditable and transparent history of all communications

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Seamless integration with your existing workflow or CRM and optional plugins for your website or mobile apps.

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Your customers have a single touch point to:

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Communicate with your dealer sales and aftersales teams when it’s most convenient

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Verify their ID quickly and securely

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Sign, store and access important documents relating to their vehicle

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Quickly search through previous conversations and shared media

Your teams can use one messaging app to:

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Process vehicle sale documentation

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Respond to customer enquiries

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Authorise repair work & much more

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Your professional instant messaging solution is only a "tap" away

No more worries about the risks, challenges and pitfalls of dealership teams using personal messaging accounts for work purposes.

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Eliminate Communication Delays

Speed up response times to customers for a more efficient and professional process – with centralised records of each communication.

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Streamline Processes For Greater Productivity

Improve communication, drive efficiency and speed up authorisations - to free up your sales team, administrators and your workshop.

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Maintain a Five-Star Reputation

Get a crystal-clear picture of your team’s performance so you can nip any issues in the bud and ensure there are no skeletons in the closet.

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Compliance Across Customer Communications

Maintain a visible, searchable audit trail of all key customer communication and documentation to ensure compliant operations.

At-a-glance features:

Separate messaging channels for all key divisions and delivery partners

Regulatory compliant and secure ID verification technology

Electronic document signing and storage

Simple profile creation for business users, customers and partners

Integration with existing workflows / CRMs & plugins for websites / mobile apps

Fully auditable communication history

Intuitive business dashboard providing real-time overview of all communication

Build your own private communities and networking groups

Fast customer onboarding via text message 

Book A Demo

We’d love to show you how Tappter can transform customer communication in your business.

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