A simple and secure messaging platform for automotive retailers
Tappter is a messaging app for life's most important transactions.
Your automotive business can use one platform to:
Manage multiple conversations between manufacturer, dealership teams, suppliers and customers (spanning sales, aftersales, finance and delivery partners, etc.)
Access verified customer ID and personal information, then enable access for partners to save time for everyone involved.
Share documents and collect digital signatures in an instant
Access a fully auditable and transparent history of all communications
Seamless integration with your existing workflow or CRM and optional plugins for your website or mobile apps.
Your customers have a single touch point to:
Communicate with your dealer sales and aftersales teams when it’s most convenient
Verify ID and personal information once, then share it with you and your partners.
Sign, store and access important documents relating to their vehicle
Quickly search through previous conversations and shared media
Your teams can use one messaging app to:
Process vehicle sale documentation
Respond to customer enquiries
Authorise repair work & much more
Your professional instant messaging solution is only a "tap" away
No more worries about the risks, challenges and pitfalls of dealership teams using personal messaging accounts for work purposes.
Eliminate Communication Delays
Speed up response times to customers for a more efficient and professional process – with centralised records of each communication.
Streamline Processes For Greater Productivity
Improve communication, drive efficiency and speed up authorisations - to free up your sales team, administrators and your workshop.
Maintain a Five-Star Reputation
Get a crystal-clear picture of your team’s performance so you can nip any issues in the bud and ensure there are no skeletons in the closet.
Compliance Across Customer Communications
Maintain a visible, searchable audit trail of all key customer communication and documentation to ensure compliant operations.